I was on the phone trying to get in touch with the Customer Service group of Other World Computing about an order. As is too common nowadays, they use an automated phone menu system, but this one forces you to talk to it which I particularly don’t like. I had to grab my voice recorder [...]
Yesterday Drobo released a new model of their “robotic storage” which provides Firewire 800 connectivity, in addition to the USB ports of the original model.
I purchased the USB-based Drobo 12 days prior to the announcement of the new version. Had the Firewire version been available, I would have purchased it. I went to the Drobostore.com [...]
My son bought a Samsung TV a couple years ago and did not buy the service plan. This year his TV stopped working and he took it in for repair. Two months later the repair shop calls to say that they will not be receiving the part from Samsung but Samsung agreed to replace the [...]
