Degutis Insights

I was on the phone trying to get in touch with the Customer Service group of Other World Computing about an order. As is too common nowadays, they use an automated phone menu system, but this one forces you to talk to it which I particularly don’t like.  I had to grab my voice recorder to capture this after my first attempt:

Customer Service phone call attempt (MP3)

Ironically, in a different part of the menu it did have the option to “customer service.” Unfortunately, I had stopped recording and wasn’t going to go back into menu hell to capture it.

- Al Degutis